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Return Options & Policy
We want you to be completely satisfied with your purchase. Here's everything you need to know about our return process and options.
What is your return window?
We offer a 30-day return window from the date of purchase. Items must be returned within this timeframe to be eligible for a refund or exchange. We recommend initiating your return as soon as possible to ensure timely processing.
What condition must items be in?
Items must be in original condition with all tags attached. The original packaging should be included whenever possible. Items showing signs of wear or damage may not be eligible for return. We inspect all returned items to ensure they meet these standards.
How does the refund process work?
Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to a defect or our error. We recommend using a tracked shipping method to ensure your package arrives safely. Once we receive your return, we'll send you a confirmation email with tracking information.